Available now
Phone
- Answers calls on your school’s own number
- Talks parents through classes, prices and levels
- Texts the booking link after the call
- Saves every call with the caller’s number and transcript
Channels
One knowledge base. Every lane.
Write your answers once. PoolDesk gives parents the same answer whether they call or chat.
Available today
Available now
Website chat
- A chat window on your site, added with one line of code
- Your colours, logo, greeting and position
- Quick-reply buttons for common questions
- Sends booking links right in the chat
Available now
Text messages (SMS)
Texts to your PoolDesk number are saved in your dashboard and emailed to your school straight away. PoolDesk doesn’t reply to texts.
Coming soon
Your social inboxes, answered from the same knowledge base.
Facebook Messenger
The same answers and booking links, in your Messenger messages.
Instagram DMs
The same answers and booking links, in your Instagram DMs.
The same answers and booking links, in WhatsApp chats.
Consistent answers
Change an answer once and every channel uses it.
Your knowledge base holds your FAQs, your levels and your booking links. Update a price or a term date and the next caller and the next chat both get the new answer.
Close the desk. Keep the enquiries.
Set up your knowledge base, connect your phone and website chat, and let PoolDesk answer the next one.