Your swim school's
AI receptionist,
always on.
PoolDesk handles every parent enquiry — by phone or web chat — 24 hours a day. Level recommendations, FAQ answers, booking links. Without hiring anyone.
PoolDesk AI
Hi! My 5-year-old has never swum before — what level should she be?
Great! For a 5-year-old beginner, she'd start in our Goldfish class — designed for non-swimmers aged 3–6.
Booking link sent ✓
Trusted by
Three steps. Zero staff required.
Every enquiry handled end-to-end — from first contact to booking link.
Parent calls or messages
PoolDesk picks up instantly — on the phone or via web chat. No hold music, no voicemail, no missed enquiries after hours.
AI handles the enquiry
Asks the right questions about age and ability, answers FAQs, and recommends the correct swim level — every time, consistently.
Booking link sent instantly
The right class, the right location, sent directly to the parent. They book on their own time. Staff only step in if needed.
Everything your front desk does — automated
24/7 availability
Parents enquire after school, at night, on weekends. PoolDesk is always there — not just during business hours.
Voice + web chat
Answers phone calls and handles web chat from the same AI brain — consistent responses across every channel.
Level recommendations
Asks smart questions and places the child in the right class based on age and ability — never a wrong placement.
Instant booking links
Sends the exact iClassPro or Swim Central link for the right class and location — every time.
FAQ handling
Answers your most common questions automatically — prices, locations, policies — with zero staff involvement.
Smart escalation
Knows when to hand off — live call transfer or SMS alert to your team when human judgment is genuinely needed.
Simple, flat-rate pricing
No setup fees. No long-term contracts. Cancel any time.
AI Chatbot
Web chat only
- Web chat widget for your site
- Level recommendations
- Booking link delivery
- FAQ handling
- Weekly email report
AI Receptionist
Voice (phone) only
- Inbound call answering
- Level recommendations
- Booking link via SMS
- Live call transfer
- Daily + weekly reports
Full Suite
Voice + web chat
- Everything in both plans
- Voice + web chat
- Priority support
- Custom AI greeting
- Multi-location support
Add-on channels
See it working in the real world
FuntoSwim
Sydney, NSW · funtoswim.com.au
“PoolDesk handles all our level enquiries and sends booking links instantly. We haven't missed a single after-hours call since going live.”
24/7
Availability
0
Missed enquiries
<10s
Response time
100%
Consistent answers
Ready to stop missing enquiries?
Live in 48 hours. No lock-in. Your AI receptionist, always on.